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AGENDA

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Day One
Sunday, Feb. 26, 2012

7:30 a.m. - 3:00 p.m.
Registration
Attendee Book Sponsored by: Concessions International LLC (cintl.com)
Registration Bag Sponsored by: Hudson Group (hudsongroupusa.com)
Key Cards Sponsored by: The Paradies Shops (theparadiesshops.com)
Lanyard/Badge Holder Sponsored by: Travelex (travelex.com)

8:00 a.m. - 9:00 a.m.
Location: Palazzo Prefunction
Registration Breakfast
Sponsored by: Dunkin' Brands (dunkinbrands.com)

9:00 a.m. - 10:30 a.m.
Concurrent Session
Location: Palazzo F-H

Session: 1A
Concessions 101:
For Beginners...

Moderator: Pat Murray, senior vice president of business development, SSP America
Speakers: Andrew Weddig, senior vice president, Unison Consulting; Michael Baldwin, assistant VP of concessions, DFW International.
Get your business into airports. Learn the basics on how it's done.
How to respond to an RFP. Gain important insights on getting it right.
Who manages concessions programs? Discover how they're managed and by whom.


9:00 a.m. - 10:30 a.m.
Concurrent Session
Location: Palazzo D-E Ballroom
Academy Of Concessions
Moderator: Stephen Freibrun, principal of commercial planning group, ICF SH&E

Session: 1B
Concessions 201:

How to get your passengers to stop and shop pre-security, as well as at arrivals
concessions programs. Speaker: Janice Holden, chief commercial officer, JFKIAT
Bring in trends and fads while they're still hot and take advantage of seasonality
with short-term leases. Speaker: Ellery Plowman, vice president of leasing,
Westfield Concession Management
Using social media to generate incremental revenue and interest in your
program. Speaker: Myron Keehn, vice president of commercial development, YEG


10:30 a.m. - 11:00 a.m.
Location: Palazzo Prefunction
Coffee Break
Sponsored by: Dunkin' Brands (dunkinbrands.com)

11:00 a.m. - 12:30 p.m.
Location: Palazzo D-E Ballroom
Session: 2
Concessions 301:

Utilizing airport land for commercial development and generating significant
new revenue. Speaker: Jeremiah Wise, treasurer, Indianapolis Airport Authority
International concessions programs: What airports overseas do that
is so much better. Speaker: Andrew Cliffe, managing director (assets),
Manchester Airport, UK
De-emphasize the need for known brands and introduce custom, proprietary
concepts that work. Speaker: Rick Blatstein, CEO, OTG Management

12:00 p.m.

Golf Tournament
Sponsored by: Areas USA (areasusa.com)
Ritz Carlton Golf Club, Grande Lakes (onsite course)

12:15 p.m. - 1:30 p.m.
Open Lunch

1:30 p.m. - 4:00 p.m.
Location: Palazzo D-E Ballroom
Session: 3
Upcoming Opportunities

Listen to airports detail upcoming availabilities for food, news and gift, and retail concessions.

7:00 p.m. - 8:00 p.m. Registration

7:30 p.m. - 9:00 p.m.
Location: Mediterranean Ballroom
Opening-Night Reception In The Exhibit Hall
Opening-Night Reception Sponsored by: HMSHost Corp. (hmshost.com)
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)


Day Two
Monday, Feb. 27, 2012

7:00 a.m. - 2:30 p.m. Registration
Attendee Book Sponsored by: Concessions International LLC (cintl.com)
Registration Bag Sponsored by: Hudson Group (hudsongroupusa.com)
Key Cards Sponsored by: The Paradies Shops (theparadiesshops.com)
Lanyard/Badge Holder Sponsored by: Travelex (travelex.com)

7:30 a.m. - 8:30 a.m.
Location: Mediterranean Ballroom
Breakfast In The Exhibit Hall
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)
Breakfast Co-Sponsored by: Faber (faber-intl.com) and
Orlando International (www.orlandoairports.net)

7:30 a.m. - 5:00 p.m.
Location: Mediterranean Ballroom
Exhibit Hall Open
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)

8:30 a.m. - 9:00 a.m.
Location: Palazzo D-E Ballroom

Opening Remarks and Keynote Speaker
Sponsored by: OTG Management (otgmanagement.com)
Opening Remarks: Pauline Armbrust, executive director, Airport Revenue News; Phil Brown, executive director, MCO

Keynote Speaker: U.S. Rep. John Mica, R-Fla., chairman of the House Transportation and Infrastructure Committee. Mica is at the helm of one of the largest panels in Congress and is a staunch supporter of airports. Hear his firsthand perspective on the prospects for airport funding throughout 2012 and discuss how airports can build a stronger case for their industry.


9:00 a.m. - 10:00 a.m.
Location: Palazzo D-E Ballroom
Session: 4
Travel Outlook:

Sponsored by: OTG Management (otgmanagement.com)
Moderator: Rick Blatstein, CEO OTG Management
Keynote Speaker: Rohit Talwar, a global futurist and founder and CEO of Fast Future, a research firm which identifies and analyzes future trends, drivers and shocks in the travel industry. In this fast-paced session, Talwar will share the latest findings from the global Airport 2025 study on how the economy will change the way in which travelers will be thinking and spending, and the new airport revenue opportunities that will emerge.

10:00 a.m. - 10:30 a.m.
Location: Mediterranean Ballroom
Coffee Break In The Exhibit Hall
Sponsored by: Dunkin' Brands (dunkinbrands.com)
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)

10:30 a.m. - 11:45 a.m.
Location: Palazzo D-E Ballroom
Session: 5
State Of The Airline Industry

Moderator: John Clark, CEO, IND
Speaker: Michael Boyd, president of Boyd Group International, a leading aviation consulting firm. Hear from Boyd on how he thinks the new dynamic of the airlines will impact airports. Learn which airports are likely to benefit and which will suffer. Based on hard data and keen insight, Boyd will reveal his outlook on 2012 and beyond.

11:45a.m. - 12:45 p.m.
Location: Palazzo D-E Ballroom
Session: 6
State Of The Airport Industry

Moderator: Ann Ferraguto, principal, AirProjects Inc.
Speakers: Susan Baer, aviation director, PANYNJ; Phil Brown, executive director, MCO; Mark VanLoh, director of aviation, MCI; Louis Miller, general manager, ATL. They will reveal their challenges in the near term, offer their insights on expectations for the industry over the next year, reveal what priority concessions have in the overall revenue picture and their strategies going forward.

12:45 p.m. - 2:30 p.m.
Location: Mediterranean Ballroom
Lunch In The Exhibit Hall
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)

1:00 p.m. - 2:30 p.m.
Location: Palazzo F-H Ballroom
Property Managers-Only Meeting and Luncheon
Sponsored by: Westfield Concession Management (westfield.com/airports)
Co-Moderators: Cheryl Nashir, associate deputy airport director, SFO; Bhavesh Patel, director of concessions, TPA
Discuss, commiserate, resolve and be candid about the issues of the day with all your airport colleagues. No concessionaires or press allowed.

2:30 p.m. - 5:00 p.m.
Location: Mediterranean Ballroom
Exhibit Hall Networking
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)

Open Dinner

7:00 p.m. Speakers' Dinner
Sponsored by: SSP America (foodtravelexperts.com/america/)


Day Three
Tuesday, Feb. 28, 2012

7:00 a.m. - 2:30 p.m. Registration
Attendee Book Sponsored by: Concessions International LLC (cintl.com)
Registration Bag Sponsored by: Hudson Group (hudsongroupusa.com)
Key Cards Sponsored by: The Paradies Shops (theparadiesshops.com)
Lanyard/Badge Holder Sponsored by: Travelex (travelex.com)

7:30 a.m. - 8:30 a.m.
Location: Mediterranean Ballroom
Breakfast In The Exhibit Hall
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)
Breakfast Sponsored by: CLEAR (clearme.com)

7:30 a.m. - 2:30 p.m.
Location: Mediterranean Ballroom
Exhibit Hall Open
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)

8:30 a.m. - 9:45 a.m.
Location: Palazzo D-E Ballroom
Session: 7A
State Of The Concessions Industry

Speaker: Andrew Lynch, CEO, SSP; Alain Maca, CEO, JFKIAT. Learn about the most important trends taking place internationally, key developments in the global food arena, where U.S. airports should really step up their game and what his outlook is for 2012.

8:30 a.m. - 9:45 a.m.
Location: Cordova 5-6
Session: 7B
One On One With Michael Boyd

Moderator: John Clark, executive director, IND
Michael Boyd, president of Boyd Group International, a leading aviation consulting firm. Meet face to face with this airline industry expert in this special elite session and get specific answers about the airlines servicing your airport, what his outlook is on their health and the best course of action to take advantage of the ensuing outcome. Only directors and key CEOs will be permitted to attend this special session.

9:45 a.m. - 10:45 a.m.
Location: Palazzo D-E Ballroom
Session: 8A
Retail Without Boundaries

Moderator: Steven Johnson, executive vice president, HMSHost Corp.
Speaker: Scott Smith, senior vice president for Interbrand, a firm specialized in creating and managing brand value. The store is evolving into a fluid idea that fits the mobile, global customer in search of new experiences to share. Hear where the retail industry is headed, how consumer behavior is driving that change, and innovative strategies to harness the new trends from both an airport and retailer perspective.

9:45 a.m. - 10:45 a.m.
Location: Cordova 5-6
Session: 8B
One On One With John Armbrust

John Armbrust, president and founder of Armbrust Aviation Group, a firm specialized in aviation fuel consulting, research and publishing. Find out how energy price volatility will impact world economic recovery and airline profitability. Discover which airlines are better protected to weather an extended period of oil market instability and which airports are most vulnerable. Only directors and key CEOs will be permitted to attend this special session.

10:45 a.m. - 11:15 a.m.
Location: Mediterranean Ballroom
Coffee Break In The Exhibit Hall
Sponsored by: Dunkin' Brands (dunkinbrands.com)
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)

11:15 a.m. - 12:30 p.m.
Location: Palazzo D-E Ballroom

Session: 9A
New Developments In The Food Arena

Moderator: Matthew King, president, Delaware North Travel Hospitality Services
Speaker: Nancy Kruse, president, The Kruse Co. She will reveal key trends taking place in the food industry and how restaurateurs can develop innovative strategies to seize on new, emerging opportunities.


11:15 a.m. - 12:30 p.m.
Location: Cordova 5-6

Session: 9B
How To Get The Strongest Possible Ratings

Speaker: Kenneth D. Fullerton, managing director, Public Financial Management Inc. Hear how you can lay the ground work to obtain the best ratings possible for your airport. An airport's credit rating is an essential part of its funding plan, and this expert will describe the key steps you should be taking.


12:30 p.m. - 2:00 p.m.
Location: Mediterranean Ballroom
Lunch In The Exhibit Hall
Exhibit Hall Sponsored by: AIRMALL USA (airmallusa.com)
Luncheon Sponsored by: Project Horizon Inc. (InMotion Entertainment) (www.inmotionstores.com)

2:30 p.m. Exhibit Hall Tear Down

2:15 p.m. - 3:15 p.m.
Location: Palazzo F-H Ballroom
Session: 10A
Schmooze Time For Airports And Concessionaires:
Session 1
Sponsored by: Sun Capital Partners Inc. (suncappart.com)
Airports and concessionaires meet at scheduled times
for special one-on-one discussions.

3:15 p.m. - 3:45 p.m.
Coffee Break
Sponsored by: Dunkin' Brands (dunkinbrands.com)

3:45 p.m. - 4:45 p.m.
Location: Palazzo F-H Ballroom
Session: 10B
Schmooze Time For Airports And Concessionaires:
Session 2
Sponsored by: Sun Capital Partners Inc. (suncappart.com)
Airports and concessionaires meet at scheduled times
for special one-on-one discussions.

7:30 p.m. - 8:00 p.m. Registration

7:30 p.m.
Location: Palazzo D-E Ballroom
ARN Awards Banquet
Masters of Ceremonies: Steve Grossman, CEO, Jacksonville Aviation Authority; and Gregg Paradies, president and CEO, The Paradies Shops